White Label DSP Support Center.
Get expert help for launching, customizing, operating and scaling your branded programmatic advertising platform.
- 24/7 platform monitoring
- Real human support
- Trial and paid-plan assistance
- Partner onboarding support
- Technical guidance
- Business & launch guidance
Support Channels
Pick the channel that works best for you.
Email Support
Account, billing, onboarding, and general platform questions.
Live Chat
Quick questions while exploring the platform or setting up your DSP.
WhatsApp Support
Faster, direct communication with our support team.
Zoom Consultation
Onboarding, setup guidance, platform walkthroughs and business questions.
Knowledge Base
Step-by-step articles, platform guides and setup documentation.
AdTech Glossary
Simple explanations of DSP, SSP, RTB, QPS, CPM, tracking and fraud terms.
Platform Status
Check uptime, maintenance, incidents and platform availability.
DSP Changelog
Latest releases, feature updates, improvements and platform changes.
Your Journey
From trial to launch, we support every step.
Sign Up
Create your White Label DSP account and start your 14-day trial.
Activate Trial
Explore the platform with no card required and full access during the trial.
Customize DSP
Add branding, domain, email sender and advertiser experience.
Launch DSP
Go live with your branded platform and onboard advertisers.
Upgrade & Scale
Continue with monthly or annual plans when you're ready to scale.
FAQ
White Label DSP Support FAQ
What is the White Label DSP Support Center?
The Support Center helps partners launch, customize, operate and scale their branded DSP. It covers onboarding, branding, advertiser setup, integrations, supply, traffic quality, billing and technical guidance.
Do I get support during the 14-day free trial?
Yes. Trial users receive support for account setup, platform access, branding questions and general onboarding guidance during the 14-day free trial.
Do I need ad-tech experience to use the platform?
No. The platform is designed to be self-serve and fully managed. Our team helps with onboarding, platform setup, advertiser flow and key operational questions.
How fast can I launch my White Label DSP?
Most partners can start quickly after sign-up. Branding, domain setup, configuration and onboarding steps can be completed depending on the selected plan and required customizations.
What support channels are available?
Support is available through email, live chat, WhatsApp and Zoom. Email responds within 24 hours, WhatsApp under 2 hours, and live chat during business hours.
Do paid plans receive priority support?
Yes. Paid subscription plans receive priority routing, and higher-tier or acquisition clients may receive more dedicated support depending on the agreement.
Can you help with custom domain and branding setup?
Yes. We help with logo, color palette, custom domain, SSL, transactional emails, sender settings and other white-label configuration items.
Can you help with SSP or supply integrations?
Yes. Support can assist with supply setup, OpenRTB, XML integrations, SSP connections, direct publishers and custom supply requirements.
Can you help with tracking and analytics integrations?
Yes. The App Marketplace includes integrations for Google Analytics, Google Tag Manager, tracking pixels, attribution tools, CRM systems, payments and many other tools.
Do you support fraud detection and traffic quality questions?
Yes. The platform includes AI-powered ad fraud detection and traffic quality controls. Support can help explain risk scores, blocklists, traffic sources and quality signals.
Can I cancel anytime?
Yes. Subscription plans can be cancelled according to the plan terms. Monthly plans are flexible, and annual plans follow the annual subscription term.
Where can I find more technical documentation?
Explore our Knowledge Base, AdTech Glossary, Platform, Pricing, App Marketplace and Contact pages for step-by-step guides and reference material.
Ready to launch your DSP with premium support?
Start your 14-day free trial and get onboarding, branding, and launch help
from our team — or book a meeting to discuss your support and SLA needs.