Resolve creative rejection and review delays

Common causes

• Wrong dimensions, file type, text length or file size.
• Prohibited content, misleading claims or missing disclosures.
• A landing page that is unavailable or does not match the ad.
• Broken links, redirects or malformed tracking macros.

Correct and resubmit

Use the uploader specifications and rejection message. Check that the landing page is publicly reachable without a login or unintended geo-block. Fix the issue before resubmitting; unchanged submissions do not address the cause.

Timing and later reviews

Creatives require approval before serving and can be reviewed again after launch. Review time depends on policy checks and partner requirements; do not assume immediate activation. If a live creative is rejected, inspect recent destination changes and contact support with its ID.