Knowledge Base

Understand the service, start a trial and launch your DSP.

• Create your White Label DSP account
• How the 14-day free trial works
• Order and launch your DSP
• What is White Label DSP?
• Migrate from another DSP

Configure your identity, domain, SSL and branded emails.

• Add your logo and brand colors
• Connect a custom domain with SSL
• Send platform emails from your own brand

Manage panels, security, languages and advertiser access.

• The admin and advertiser panels
• Onboard and manage advertisers
• Secure accounts and team access
• Use your preferred platform language

Build campaigns, set targeting and optimize delivery.

• Ad formats and creative specifications
• Traffic discovery and reach estimates
• Set budgets and competitive bids
• Source bids and frequency caps
• Automated rules
• Create a campaign
• Choose campaign targeting
• Manage campaigns in bulk
• Test creatives with the Auto A/B Test Manager
• Protect campaigns with the landing-page guard
• Audiences, retargeting and data imports

Connect trackers, record conversions and interpret reports.

• Tracking macros
• Reports and statistics
• Analytics, tag managers and tracking pixels
• Set up conversion tracking
• Connect a third-party tracker

Understand inventory and connect your supply partners.

• Built-in supply, exchanges and QPS
• Bring your own supply partners
• Supply integration methods

Detect threats, control placements and explain protection.

• Ad fraud detection and traffic quality
• Protection actions and confidence thresholds
• Blocklists, allowlists and placement controls
• Traffic-quality reports for you and your clients

Manage plans, balances, payments, invoices and refunds.

• Monthly and Annual plans
• Add funds and configure advertiser payments
• Invoices, taxes and payment methods
• Manage several DSPs
• Cancel a plan or delete a DSP
• Refunds for subscriptions and media funds
• Advertiser pricing, margin and media fees
• How advertiser balances work

Extend the platform with apps, APIs and AI tools.

• Use the App Marketplace
• API and custom integrations
• Plan campaigns with AI Strategist and Campaign Wizard
• Generate creatives with AI
• Use AI Optimization
• Connect an AI client through MCP

Understand data responsibilities and supply-chain standards.

• GDPR roles and your responsibilities
• Handle data-subject requests
• Data transfers, subprocessors and retention
• Industry standards and supply-chain transparency

Get help and resolve access, delivery and creative issues.

• Support, onboarding and training
• Diagnose no delivery or unexpectedly low delivery
• Resolve creative rejection and review delays
• Troubleshoot missing conversions
• Resolve sign-in and account access problems