How advertiser balances work

Media buying is prepaid and separate from your DSP subscription.

Funding and spend

Advertisers add funds to their account on your platform. Campaign delivery draws down that balance. When it reaches zero, delivery stops even if campaigns still appear active. Unused media balance does not expire.

Administrator visibility

Review advertiser balances, funding records, payment status notifications and transaction history in the Admin Panel. Do not confuse a successful platform subscription payment with funding for an advertiser.

Avoid interruptions

Encourage a funding buffer, sensible daily budgets and attention to balance notifications. After funding, check campaign eligibility if delivery does not resume.